Shipping policy
San Ritual currently ships within Australia only.
Shipping Rates
- Standard Shipping — AUD $11
- Express Shipping — AUD $15
- Free Standard Shipping on all Australian orders over AUD $100
Shipping costs are calculated at checkout and displayed before payment is completed.
Processing Time
Orders are typically processed within 1–3 business days. During launches, promotions, or holiday periods, processing times may be slightly longer.
Delivery Estimates
- Standard Shipping: approximately 2–7 business days
- Express Shipping: approximately 1–3 business days
Delivery times are estimates only and may vary depending on location and carrier delays.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.
Incorrect Addresses
Please ensure your shipping details are correct before placing your order. San Ritual is not responsible for orders lost or delayed due to incorrect shipping information provided at checkout.
Lost or Delayed Parcels
Once parcels have been shipped, delivery is managed by the shipping carrier. If your order is significantly delayed or appears lost, please contact us at [your email] and we will do our best to assist.